What do others think of your business? What is being said about your business across the web? Are customers left ‘hanging’ to queries or complaints? What are competitors doing right OR wrong?
Our digital listening and monitoring service will :
- Find out what people are saying about your business online
- Find out what people are saying about your competitors
- Flag mentions of your brand
- Flag comments, retweets, and posts that mention your brand
- Flag any misinformation and locate the source of mis-information
- Respond to feedback, negative or positive
- Monitor channels regarding brand, competitors, products and keywords
Our digital listening services will provide you with the tools to understand how people feel about your brand and give you the chance to engage and proactively react to your customers.