PRIVACY POLICY AND COOKIES

Moonstone Digital is fully compliant with EU General Data Protection Regulations (GDPR) and is committed to EU data protection requirements (applicable to us as a data processor). We recognise the need for appropriate protection and management of any personally identifiable information (personal information) you share with us. Meaning, we don’t collect and process users’ personal information beyond what is legally required for the functioning of our products and services.

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an email address or other contact information; whether at work or at home. In general, you can visit our web pages without telling us who you are or revealing any personal information about yourself.

We strive to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this online privacy policy even if, in connection with the above, we transfer your personal information from your country to countries that may not require an ‘adequate’ level of protection for your personal information. In other words, our goal is to provide protection for your personal Information no matter where that personal information is collected, transferred or retained.

WHO WE ARE

We are Moonstone Digital.

We provide digital marketing services.

THIS NOTICE

In order to provide our Services, we may need to process Personal Data from time to time (that is information about someone who can be identified from the data). This Personal Data may be about you or other people. This notice explains how we will use the Personal Data we hold.

As part of our Services we may transfer Personal Data to other people. We’ve set out a list of who we might transfer Personal Data to at paragraph 7. This notice only deals with our use of Personal Data. Recipients not bound by this privacy notice.

We might need to change this privacy notice from time to time. If we do, we let you know. So please do keep an eye on our notice before giving us any Personal Data.

If you have any questions about this notice, feel free to send us an email to info@moonstone.digital

WHO WE HOLD PERSONAL DATA ABOUT

In general, you can visit our Site without telling us who you are or providing us with any personal information. However, when you visit our Site, our web server automatically records certain information, such as your IP (Internet Protocol) address and other related information such as the name of your ISP (Internet service provider), your browser type, operating system and language, the website from which you visit us, keywords and any browser add-on technologies that are available for content delivery, the pages on our Sites you visit and in what sequence, and the date and length of your visit.

We collect personal information when you provide it during the use our Site, for example if you:

Subscribe to our newsletter or opt-in to receive communications from us

Contact us with an enquiry, comments or complaint

Send us details via social media

If you contact us we may keep a record of that correspondence.

The types of personal information we may collect include: your name, email address, postal address, telephone number, nationality, details about your telephone device (e.g. mobile phone or PDA).

WHAT ARE COOKIES?

Like many other websites, our Site uses cookies to store information about you. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a site. Cookies are then sent back to the originating site on each subsequent visit, or to another site that recognises that cookie. You can find more information about cookies at: www.allaboutcookies.org

Our Sites use the following types of cookies:

Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the Site and use its features, such as navigation and accessing secure areas of the Site. Without these cookies, the website cannot function properly and services like enabling appropriate content based on your type of device cannot be provided.

Preference/Functionality Cookies: These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. They allow our Sites to remember choices you make and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Statistic/Performance Cookies: These cookies collect information about how visitors use the Site, so that we can analyse traffic and understand how our visitors use our Sites. We may use third party service providers for this purpose who may use their own cookies. These cookies don’t collect information that identify an individual visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Site works.

You can find out more information about Google Analytics cookies here.

We use Google Analytics to analyse traffic. It is only used to improve how the Site works. Google Analytics uses its own cookies. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous.

You can avoid the use of Google Analytics relating to your use of our Sites by downloading and installing the Browser Plugin available via this link.

Social Media Cookies: These cookies are used when you share information using a social media sharing button or “like” button on our Sites. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

If you don’t want to receive cookies, you can also alter your browser settings or your mobile device settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our Site, but wish to accept those from other sites, you may be able to choose the option in your browser settings to receive a notice before a cookie is stored on your device. Please consult the “Help” section of your browser for more information. By disabling cookies, you may be prevented from accessing some features of our Sites or certain content or functionality may not be available.

YOUR RIGHTS

Right to be informed: the right to be informed about what Personal Data the Controller collects and stores about you and how it’s used.

Right of access: the right to request a copy of the Personal Data held, as well as confirmation of:

the purposes of the processing;

the categories of personal data concerned;

the recipients to whom the personal data has/will be disclosed;

for how long it will be stored; and

if data wasn’t collected directly from the Data Subject, information about the source.

Right of rectification: the right to require the Controller to correct any Personal Data held about the Data Subject which is inaccurate or incomplete.

Right to be forgotten: in certain circumstances, the right to have the Personal Data held about the Data Subject erased from the Controller’s records.

Right to restriction of processing: the right to request the Controller to restrict the processing carried out in respect of Personal Data relating to the Data Subject. You might want to do this, for instance, if you think the data held by the Controller is inaccurate and you would like to restrict processing the data has been reviewed and updated if necessary.

Right of portability: the right to have the Personal Data held by the Controller about the Data Subject transferred to another organisation, to the extent it was provided in a structured, commonly used and machine-readable format.

Right to object to direct marketing: the right to object where processing is carried out for direct marketing purposes (including profiling in connection with that purpose).

Right to object to automated processing: the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects (or other similar significant effects) on the Data Subject.

WHO DO I COMPLAIN TO IF I’M NOT HAPPY WITH HOW YOU PROCESS PERSONAL DATA ABOUT ME?

If you wish to make a complaint about how we have handled Personal Data about you, you may lodge a complaint with the Information Commissioner’s Office by following this link: https://ico.org.uk/concerns/.